Return and Refund Policy — Dreams Leather

At Dreams Leather, we take pride in the quality and craftsmanship of our leather products. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

Items must be returned within 7 days of delivery to be eligible for a return. To qualify, products must meet all of the following conditions:

• Be in their original condition.

• Be unworn, unused, and undamaged.

• Have all original tags and packaging attached.

• Include all accessories originally supplied with the product.

Items that do not meet these requirements may not be eligible for a return.

2. Non-Returnable Items

Personalized and custom-made products are non-refundable and cannot be returned, as they are made specifically for the customer.

3. Return Shipping Costs

Customers are responsible for all return shipping costs. Return shipping charges are non-refundable unless otherwise required by applicable law.

We recommend using a reliable shipping service with tracking, as Dreams Leather cannot guarantee receipt of returned items lost in transit.

4. How to Request a Return

To initiate a return, please contact us within 7 days of receiving your order using the contact details provided below.

Please include:

• Your order number.

• The product you wish to return.

• The reason for the return.

• Clear photographs of the product, if requested.

Our team will review your request and provide instructions for returning the item. Please do not send any product back before receiving return instructions.

5. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method, where possible. Processing times may vary depending on your payment provider.

Original shipping charges and return shipping costs are non-refundable unless otherwise required by applicable law.

6. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and photographs of the issue. We will review your case and work toward an appropriate resolution in accordance with applicable law.

7. Contact Us

If you have any questions about our Return and Refund Policy, please contact Dreams Leather:

Email: dm8562246@gmail.com

Phone / WhatsApp: +92 331 4816055

We appreciate your trust in Dreams Leather and thank you for shopping with us.

Dreams Leather — Crafted with Care.